New Patients: Your First Visit to Our Winter Park Dental Office
Welcome. Smile Center of Orlando has been caring for families on the east side of Winter Park since 1990, and plenty of our longtime patients started out exactly where you are now: a little unsure of what to expect. Here is how your first visit works, from booking to paperwork to what actually happens in the chair.
What happens at your first visit?
New patients at Smile Center of Orlando complete their paperwork digitally at least 24 hours before the appointment, then meet one of our dentists for a comprehensive exam. The exam includes a check of the teeth, gums, and soft tissues, an oral cancer screening, and any X-rays needed. We review the findings with you, explain any fees, and schedule your cleaning as a separate visit.
Your First Visit, Step by Step
- 1
Schedule your appointment
Call us at (407) 678-8848 or book online. Let us know if you have dental insurance, if something is bothering you right now, or if you would prefer to be seen in Spanish by Dr. Christian Concepcion Diaz.
- 2
Fill out your new patient forms from home
Our new patient paperwork is digital. Before your appointment, you will receive your forms by email or text, so you can fill them out on your phone or computer instead of on a clipboard in our waiting room.
Prefer paper? Call us at (407) 678-8848 and we will get paper forms to you.
Please note: we need your completed health history, along with any X-rays you would like forwarded from a previous dentist, at least 24 hours before your appointment. X-rays should be current and of diagnostic quality. This lets the doctor review everything ahead of time so we can stay on schedule. If we do not receive them 24 hours before your visit, we will need to reschedule your appointment. - 3
Check in with our team
Bring a photo ID, your dental insurance card if you have one, and a list of any medications you take. Some of the people at our front desk have been here for about 30 years, so do not be surprised if they remember your name next time.
- 4
Your comprehensive exam
Your first appointment is a comprehensive oral exam with one of our dentists. It includes:
- A careful look at your teeth, gums, and the soft tissues of your mouth
- An oral cancer screening
- Any X-rays needed for a complete evaluation
- Time to talk about what brought you in, whether that is a sore tooth, a smile you would like to change, or just finding a dentist to stick with
Nervous? Tell us. Plenty of our patients are, and we keep things relaxed (a little humor goes a long way here). We also offer sedation dentistry for patients who need more than a friendly conversation.
- 5
Go over your results and your options
We will walk you through what we found in plain language and explain any recommended treatment and its fee before anything is done. If you need more care, we handle almost everything right here, including crowns, root canals, dental implants, and Invisalign. No starting over across town with someone new.
- 6
Schedule your cleaning
Your first visit does not include a dental cleaning, and that is on purpose. The exam tells us how much time a thorough cleaning will take, so we book the right appointment instead of rushing it. We will help you schedule it before you head out.
No Insurance? Our $150 New Patient Special
If you have been putting off finding a dentist because you do not have insurance, our $150 New Patient Special takes the guesswork out of your first visit. It includes:
- A doctor exam (limited or comprehensive, depending on your needs)
- All X-rays taken during that first visit, including bitewings, periapicals, and any additional imaging needed for a complete evaluation
It is a good fit if you are new to the area, have not seen a dentist in a while, or want a professional opinion on implants, veneers, or Invisalign before you commit. Call (407) 678-8848 and mention the special.
Mention the New Patient Special when you schedule.
Insurance, Payment, and Financing
We work with many dental insurance plans, and our team can help you understand your benefits before your visit. Payment is due at the time of service unless other arrangements have been made ahead of time. We also offer:
VIP Membership Plan
Starting at $29 per month for ongoing preventive care
Financing
Through CareCredit, LendingClub, or Sunbit
HSA & FSA
We accept HSA and FSA card payments
15% Off
When treatment is paid in full at the time of service
See insurance and payment options for details.
A Few Things We Ask
We try not to double-book, so your appointment time is held just for you.
What we ask of you
- Give us at least 24 hours of notice to cancel or reschedule. Missed appointments without notice may result in a fee.
- Arrive on time, follow your home care plan, and keep your recommended checkups.
Our side of the deal
We run on time, explain what we find and what it costs before we do it, and do everything we can to make your visits comfortable.
Questions Before Your Visit?
Our front office team is happy to help with scheduling, insurance, or forms.
Phone
(407) 678-8848Address
3710 Aloma Ave, Winter Park, FL 32792Hours
Mon, Tue, Thu, Fri: 7 AM to 2:30 PMWednesday: 7 AM to 4 PM
New Patient FAQ
How do I fill out new patient forms at Smile Center of Orlando?
Our new patient forms are digital. After you schedule, we send them to you by email or text before your appointment so you can complete them from your phone or computer. If you prefer paper forms, call (407) 678-8848. Your completed health history needs to reach us at least 24 hours before your appointment.
What happens at my first visit to Smile Center of Orlando?
Your first visit is a comprehensive exam with one of our dentists. It includes a check of your teeth, gums, and soft tissues, an oral cancer screening, and any X-rays needed. We review the findings with you, explain any recommended treatment and fees, and schedule your cleaning as a separate visit.
Does my first dental visit include a cleaning?
No. Your first appointment is a comprehensive exam. The exam shows us how much time you need for a thorough cleaning, so we schedule your cleaning as its own appointment instead of rushing it.
How much is a new patient visit without dental insurance?
Patients without dental insurance can book our $150 New Patient Special, which includes a doctor exam and all X-rays taken during that first visit. Call (407) 678-8848 and mention the New Patient Special when you schedule.
What should I bring to my first dental appointment?
Bring a photo ID, your dental insurance card if you have one, and a list of any medications you take. Your health history and any X-rays from a previous dentist need to reach us at least 24 hours before your visit.
Can I see a Spanish-speaking dentist in Winter Park?
Yes. Dr. Christian Concepcion Diaz sees patients in English and Spanish at our Winter Park office. Let us know when you call (407) 678-8848 and we will schedule you with him.